Company profile:

Xenics nv

Xenics nv
Ambachtenzone Haasrode 3227 + 3126
Ambachtenlaan 44
3001 Leuven, Belgium
Belgium

E-mail:
Website:	www.xenics.com/en

Products

Product	To	Alternative Suppliers
cameras	S E
infrared cameras	S E
infrared optics	S E	EKSMA OPTICS, Gooch & Housego, Intrinsic Crystal Technology, Iridian Spectral Technologies, LightMachinery
photodetectors	S E	APIC, Menlo Systems
thermal imaging cameras	S E

Alternative suppliers are suppliers also offering such products while having an ad package. On their own company profile pages, the right column of the table contains their product descriptions instead of alternative suppliers.

Business Disputes

Occasionally, serious disputes arise, e.g. when a company purchases a laser from some supplier. Conflicting views may occur concerning questions as:

Is the beam quality consistent with the somewhat vague specifications?

Is it normal that the laser pulses exhibit substantial timing jitter?

Should it be considered as acceptable that the laser stays within specifications only if its alignment is optimized quite often by the user?

Mediation

Going to court is usually the last thing you want to do – but how else to resolve a conflict?

Mediation is a much more attractive approach. Only, you need to find a mediator

who fully understands the technical matters, and

who can be trusted to be impartial and fair.

Dr. Paschotta from RP Photonics offers such services. Your chance is to reach a fair resolution with far less time and money than at court.

See also our Spotlight article on this matter.